LoonieGold Cookie Policy

At LoonieGold, we use cookies and similar tracking technologies to operate looniegold.com, keep your account secure, and improve the way you experience our platform. This Cookie Policy explains what cookies are, how we at LoonieGold use them, and the choices you have regarding their use. By continuing to browse or play at Loonie Gold, you agree to the use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They allow a site to recognise your device, remember your preferences, and collect information about how you interact with the service. Our LoonieGold platform uses cookies across its desktop web, mobile web, and installable app versions to deliver a consistent and secure experience for every player.

Types of Cookies We Use

We rely on several categories of cookies to run Loonie Gold efficiently and to keep our services secure for players across Canada, excluding the Province of Ontario. Each type serves a distinct purpose outlined below.

  • We use strictly necessary cookies to enable core functions such as login, session management, and secure navigation across our LoonieGold Casino pages
  • We use performance cookies to understand how visitors use our site, including which games, bonuses, and pages are most popular
  • We use functionality cookies to remember your preferences, such as your chosen language or display settings, so you do not have to re-enter them each visit
  • We use security cookies to detect fraudulent activity, prevent unauthorised access, and support our KYC and verification processes
  • We use analytics and advertising cookies, including from third-party partners, to measure campaign performance and present relevant offers

Why We Use Cookies

Here at LoonieGold, we use cookies for several legitimate business purposes connected to the operation of our gaming platform. These purposes include maintaining account security, preventing the use of VPNs, proxy servers, or IP-masking tools that are prohibited under our Terms, and ensuring that players are accessing our services from permitted jurisdictions. Our Vegas-style welcome offers, including the welcome package and Friday Grand Spins, are also tracked using cookies to ensure bonuses are applied correctly to your wallet.

We at LoonieGold also use cookies to support our loyalty program, tracking points earned per CAD wagered and deposited so that your progress through the Loonizen, Mayor, Minister, Chancellor, Monarch, and SECRET tiers is recorded accurately. Without cookies, certain features of our loyalty system and bonus tracking would not function correctly.

Third-Party Cookies

Our LoonieGold platform may incorporate cookies placed by trusted third parties, including payment processors, analytics providers, and affiliate tracking systems connected to our affiliate programme, loonieaffs.com. These third parties may collect information about your visits to our site and other websites to provide analytics services or deliver advertisements relevant to your interests. We do not control the cookies set by these third parties, and we encourage you to review their respective privacy and cookie policies.

How Long Cookies Remain Active

Session cookies are temporary and are deleted once you close your browser or app. Persistent cookies remain on your device for a longer period, allowing Loonie Gold Casino to recognise you on return visits and remember your settings. The exact duration of persistent cookies varies depending on their purpose, ranging from a few days to several months.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, although doing so may affect your ability to use certain features of our site, including logging into your account, claiming bonuses, or using the Install App button that unlocks its own 20 free spin bonus. We at LoonieGold recommend reviewing your browser's help documentation for specific instructions on managing cookie settings.

  • You may delete existing cookies stored on your device through your browser settings
  • You may set your browser to block cookies before they are placed, though this may limit site functionality
  • You may adjust your mobile device settings to limit tracking within our mobile web and app versions
  • You may opt out of certain third-party advertising cookies via the relevant provider's opt-out tools

Cookies and Account Security

Our use of cookies is closely tied to the security measures described in our Terms and Conditions. Since we permit only one account per person, household, IP address, device, or payment method, cookies and related tracking technologies help us detect duplicate registrations and enforce this policy fairly. Cookies also assist in identifying attempts to access LoonieGold from restricted countries, supporting our obligation to serve players responsibly within our target markets.

Cookies for Verification and Compliance

We at Loonie Gold may use cookies alongside other technical data to support our KYC verification process, which can include checks on government-issued identification, proof of address, and payment method ownership. This information helps us comply with the licensing requirements set by Anjouan Licensing Services Inc. under the Government of the Autonomous Island of Anjouan, Union of Comoros, and to maintain a secure environment for all players.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically so that you remain informed about how we at LoonieGold use cookies. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions regarding our use of cookies or this policy, please contact our support team at [email protected]. For document-related or verification queries, you may reach us at [email protected]. Our LoonieGold support team is available via email, contact form, and the live chat widget on our site to assist you with any concerns about your privacy and cookie preferences.

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