LoonieGold Privacy Policy
At LoonieGold, we are committed to protecting the personal information you share with us when you register, deposit, play or withdraw funds on our platform. This Privacy Policy explains how we at LoonieGold collect, use, store and safeguard your data, and what choices you have regarding it. By creating an account with LoonieGold Casino, you acknowledge that you have read and understood how we handle your information.
Information We Collect
When you register for an account or search for LoonieGold casino, loonie gold casino, or loonie gold casino review before signing up, we begin collecting information from the moment you submit your registration form. Our data collection practices at LoonieGold cover several categories of information necessary to operate our services and comply with our licensing obligations.
- We collect your name, date of birth, email address, phone number and residential address
- We gather payment information, including details of your Interac, Visa, Mastercard, USDT, USDC, Bitcoin or Ethereum transactions
- We record your gaming activity, including deposits, wagers, bonus usage and withdrawal history
- We collect government-issued identification, proof of address and proof of payment method ownership during KYC verification
- We may capture selfie verification images and recordings of verification calls where required
- We automatically collect technical data such as IP address, device type, browser information and location data
Why We Collect This Data
Our LoonieGold platform collects this information to verify your identity, prevent fraud, process payments, comply with anti-money laundering regulations under our Anjouan licence, and deliver the gaming experience you expect. We at LoonieGold also use this data to detect prohibited activity, including the use of VPNs, proxy servers or other location-masking tools, which are strictly forbidden under our Terms.
How We Use Your Information
Here at LoonieGold, we use your personal data for legitimate operational and legal purposes. We do not sell your personal information to third parties for marketing purposes without your explicit consent.
- We use your data to verify your identity and confirm you meet our minimum age and residency requirements
- We process your payment details to facilitate deposits and withdrawals through Interac, Visa, Mastercard and supported cryptocurrencies
- We analyze your activity to detect low-risk, hedging or risk-free betting patterns that may violate our loyalty program rules
- We send you account notifications, bonus communications and updates regarding our Friday Grand Spins, Weekend Reward and other promotions
- We use your information to respond to support requests submitted through [email protected] or [email protected]
Sharing of Information
We at LoonieGold may share your personal data with trusted third parties when necessary to operate our business. Our payment processors, identity verification providers and regulatory authorities, including the Anjouan Licensing Services Inc., may receive relevant data to fulfil legal and operational requirements. LoonieGold Casino does not disclose your information to unauthorized parties, and we require any third-party service provider we work with to maintain appropriate confidentiality and security standards.
- We may share data with payment providers to process your Interac, Visa, Mastercard, USDT, USDC, Bitcoin or Ethereum transactions
- We may disclose information to regulatory or law enforcement authorities when legally required
- We may share data with fraud prevention services when investigating suspicious activity, which may take up to 7 days for fraud or large-win investigations and up to 10 days for account suspension investigations
Data Retention
Our LoonieGold retention practices ensure that we keep your personal data only as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting and fraud-prevention obligations. Once the retention period expires and no legal requirement mandates further storage, we securely delete or anonymize your data.
Security Measures
We take the protection of your information seriously. LoonieGold implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or alteration. While we strive to use robust security protocols, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
- We encrypt sensitive data during transmission
- We restrict access to personal information to authorized personnel only
- We monitor our systems for suspicious activity and unauthorized access attempts
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data. We at LoonieGold respect these rights and will respond to legitimate requests within a reasonable timeframe.
- You may request access to the personal data we hold about you
- You may request correction of inaccurate or incomplete information
- You may request deletion of your data, subject to our legal and regulatory retention obligations
- You may object to certain uses of your data, including direct marketing communications
To exercise any of these rights, you can contact our support team at [email protected], or send documentation-related inquiries to [email protected].
Cookies and Tracking Technologies
Our LoonieGold website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyze site traffic. Whether you access LoonieGold through desktop web, mobile web or our installable app, cookies help us deliver a consistent experience across all versions of our platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.
Age and Eligibility Requirements
LoonieGold Casino is intended exclusively for players of legal gambling age in their jurisdiction. We target players in Canada, excluding the Province of Ontario, and we do not knowingly collect personal information from individuals who are underage or located in restricted territories. If you search for terms like loonie gold casino no deposit bonus or looniegold login while residing in a restricted country, your access and account activity may be subject to review and possible termination.
One Account Policy
We at LoonieGold enforce a strict one-account policy per person, household, IP address, device and payment method. This policy helps us maintain fair play and accurate record-keeping, and it requires us to collect and cross-reference certain identifying information across accounts to detect duplicates.
International Data Transfers
Because LoonieGold operates under a licence issued by Anjouan Licensing Services Inc. and serves players internationally, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure that any such transfer complies with applicable data protection standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of LoonieGold after any changes constitutes your acceptance of the revised policy. This Privacy Policy was last updated alongside our Terms and Conditions and Bonus Terms.
Contact Us
If you have questions about how we collect, use or protect your personal information, please reach out to us. We at LoonieGold aim to respond promptly to all privacy-related inquiries.
- General support: [email protected]
- Document and verification submissions: [email protected]
- Complaints may also be escalated to our licensing authority if not resolved through our support channels