LoonieGold Terms and Conditions

Welcome to LoonieGold Online Casino. These Terms and Conditions govern your use of our website, mobile app and all services offered under the LoonieGold brand. By creating an account with us, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree, you must not use our services.

Who We Are

LoonieGold Online Casino is operated by 3-102-949677 SRL, trading as NEMO LIMITADA, registered in the Republic of Costa Rica. We hold a valid licence issued by Anjouan Licensing Services Inc., under the authority of the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202601006-FI1, type B2C. Our services are governed by the laws of Anjouan. These Terms and our Bonus Terms were last updated and apply in full to every player who registers with us, whether searching for looniegold casino, loonie gold casino, or casino looniegold online.

Eligibility

We provide our services to players in Canada, excluding the Province of Ontario. You must be of legal gambling age in your jurisdiction to register. We may ask you to provide government-issued identification issued in Canada as part of our verification process. We do not accept players from a list of restricted countries, including the United States of America, the United Kingdom, Russia, Belarus, and other jurisdictions listed in our full compliance policy. If you access LoonieGold from a restricted territory, we reserve the right to close your account and void any winnings.

Account Registration and Security

At LoonieGold, we allow only one account per person, household, IP address, device or payment method. We require accurate, complete and up-to-date information during registration and reserve the right to request documents to confirm your identity, including proof of address issued within the last 90 days, proof of payment method ownership, selfie verification and, in some cases, verification calls. Documents should be sent to [email protected]. Our team may suspend your LoonieGold login access while verification is pending.

We at LoonieGold expect you to keep your login credentials confidential. You are responsible for any activity occurring through your account, whether on our desktop site, mobile web version, or our installable LooniGold app, available through the Install App button. If you suspect unauthorized access, you must notify our support team immediately.

Deposits and Withdrawals

We accept Interac, Visa, Mastercard, Tether (USDT), USD Coin (USDC), Bitcoin and Ethereum. Our primary operating currency is CAD, with crypto values calculated using rates refreshed roughly every 15 minutes from CoinMarketCap. Our minimum deposit amounts vary by method, starting from 20 CAD via Interac and 0.0003 BTC via Bitcoin. All deposits must come from a payment method registered in your own name; third-party cards, wallets or accounts are strictly prohibited.

Withdrawals at Loonie Gold Casino are processed only to the method used for the deposit or to a verified instrument belonging to you. Our minimum withdrawal amounts start at 50 CAD or the cryptocurrency equivalent. We apply withdrawal limits of 1,500 CAD per day, 4,500 CAD per week and 12,000 CAD per month, though these may be increased for higher loyalty tiers such as Minister 1. If your balance substantially exceeds your total deposits, we may temporarily cap withdrawals at 2,500 CAD per month until your balance is paid down. Deposited funds may need to be wagered three times before becoming withdrawable.

We cancel withdrawal requests outright if an active bonus balance remains on your account. Fraud or large-win investigations may take up to 7 days, and account suspension reviews up to 10 days. Cash-outs are processed within 7 days after verification is complete, though processing speed also depends on third-party payment providers outside of our control.

Bonuses and Promotions

Our welcome package offers up to 550% and 2,000 CAD plus 300 free spins across your first four deposits, each requiring a minimum of 50 CAD and selected in your wallet before depositing. Free spins are valued at 0.20 CAD per spin and must be used within 24 hours of being credited. Wagering requirements are 30x for cash bonuses and 5x for free spin winnings, with winnings capped at 3x the bonus amount, and the bonus itself expiring 5 days after activation.

We also run the Friday Grand Spins, Weekend Reward, Weekly Cashback, Birthday Bonus and Fortune Wheels promotions, each with its own wagering requirements and expiry periods detailed on our promotions page. Please note that we do not currently publish a loonie gold casino no deposit bonus codes offer; any loonie gold no deposit bonus or looniegold no deposit bonus promotion, if introduced, will carry separate terms published at the time of release. Players searching for a loonie gold casino review of our current offers should refer directly to our promotions page for the most accurate information.

Low-risk, hedging or risk-free betting strategies used to accumulate loyalty points or bonus funds are prohibited and may lead to forfeiture of winnings and account disqualification.

Loyalty Program

Our LoonieGold Loyalty Program is automatically activated upon registration, starting at Loonizen 1. We award 10 loyalty points per 1 CAD wagered and 1 point per 1 CAD deposited, across 20 levels within six tiers: Loonizen, Mayor, Minister, Chancellor, Monarch and SECRET. Weekly cashback percentages and level-up prizes increase as you progress, with VIP perks such as a dedicated account manager from Minister 1 and access to VIP Tournaments and Quests from Chancellor 1.

Responsible Gambling and Prohibited Conduct

We are committed to promoting responsible play. We encourage you to set deposit limits and take breaks where needed. We do not permit the use of VPNs, proxy servers, IP masking tools or any technology designed to disguise your real location. If we detect such activity, we may close your account, void all bets and winnings, and cancel any pending withdrawals.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory or operational changes. The English version of our terms always prevails over any translation. We recommend checking this page periodically, particularly before using our LoonieGold app or initiating new deposits.

Contact Us

If you have questions about these Terms, our bonus conditions, or your account, please contact our support team at [email protected]. Document-related queries for verification should be sent to [email protected]. Unresolved complaints may be escalated to our licensing authority after first being addressed by our support team.